My host router is archer C20. This means your modem found the frequency with which to receive information from the internet. Whether you're streaming your favorite shows or movies with TV to GO or Netflix, downloading music or posting pictures to Facebook, you'll experience screaming fast speed with no buffering. starting this year my internet starts randomly dropping for no reasons. So why look at the diagnostic page and logs of your cable modem in the first place? Typically, most internet issues you may experience is due to loose cables connected to your modem and router. Intermittent Connection. If you are, your signal from your internet service provider is dropping. hi all, my bipac 7300 adsl2+ router keeps dropping offline, my isp is talktalk, any ideas. Think of this familiar scene: something weird is going on with your internet access, so you dutifully unplug your modem and router, start them back up, and things work well again…for a spell. My Optus Sagemcom ADSL modem keeps losing connection. modem dropout router keeps dropping offline. As of December 1, 2020, the forums are in read-only format. Once you connect your new Optimum modem that we sent you, you'll instantly enjoy lightning fast internet speed from Optimum Online, at no additional cost. If you have a DOCSIS 3.0 modem, you should be acquiring up to the maximum your modem supports (8 or 16). In early 2021, CNET Forums will no longer be available. For reference: Wired and … It is a common problem that most of the users face. Connectivity State: This should be OK or Operational. On my mobile 5G and 2G signal is almost 100% where extender is located so dont think there should be connection issue. Q: My Internet connection, which I get through my cable company, has been intermittently dying on me, but my television works fine. When your Internet keeps dropping, the root of the problem may range right from your Internet Service Provider (ISP) to your router settings. This will clear all configuration in the product and pull a fresh connection from your Internet Service Provider. If your internet connection seems to drop every now and then, check your modem's event log to see if you are getting T3 or T4 Time outs. many thanks. 1. it happened almost every day at the same time. Luckily, there is a quick and easy way to avoid this, by using the Speedify fast bonding app. Although this internet service provider promises its customers the best internet experience, there may be several instances where your Xfinity WiFi keeps dropping. You’re not the only one whose WiFi connection keeps dropping. nope its not fixed.. my obeservation is looks like a upstream issue. RELATED: How to Troubleshoot Your Internet Connection, Layer-By-Layer. Thank you for being a valued part of the CNET community. This is annoying simply due to the fact that you lose Internet connectivity – your Spotify playlist stops playing, any kind of streaming will be down, you can’t play online games, etc. ... (Internet Service Provider) for more help and information. It will work perfectly for a while but then suddendly I am unable to access anything on the internet even though the modem lights still say its connected are are flashing like there's a whole heap of data going through. @Ansh_Kumar Hi I bought router from Amazon 2days back but seems it get disconnected after 30-40 mins.So I go this replaced but other one too has same issue. There may be several reasons for an intermittent Internet connection. 2pm. When this occurs, it may be due to the following issues: Loose Cables. had contact agent for a few times, had a tech guy come to my home for 2 times. There should always be at least 1 channel acquired with a DOCSIS 1.1 or 2.0 modem.