Please refer to the FAQ page at cinemark.com for further details regarding the refund procedures. We do not ship to P.O. You agree to grant Cinemark an irrevocable, non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, copy, display, distribute, perform, transmit, publish, broadcast, and prepare derivative works upon, anything transmitted to the Site or the Movie Rewards Page by you. We aggregate this information to help us improve or create a better experience for users of cinemark.com or Cinemark mobile app. 4.18 Arbitration: Except as prohibited by law, unless we otherwise elect, any dispute regarding these Terms and Conditions, including validity, existence, binding effect, interpretation, performance, breach or termination, and including tort claims, shall be referred to and finally determined, to the exclusion of the courts, by a single arbitrator. 4.19 Entire Agreement; Severability: These Terms and Conditions and the Privacy Policy, which is hereby incorporated into this Agreement by reference, constitute the entire agreement between you and us regarding your use of the Site, your participation in the Cinemark Movie Rewards Program , your entitlement to collect and redeem points, and your entitlement to Rewards and any other benefits of the Cinemark Movie Rewards Program, and supersede all previous versions or prior agreements oral or written, and any other communications relating to the subject matter of this Agreement. We reserve the right to change this privacy policy from time to time at our sole discretion and without sending notice to you, so you should review this privacy policy periodically. Copying or downloading material from the Site or the Movie Rewards Page does not transfer title to any material on the Site or the Movie Rewards Page to you. In addition, Cinemark Movie Rewards members receive extra savings on top of already incredible Discount Tuesday ticket pricing. We may also collect information through cookies and automated computer information, as described below. We assume no liability for any delay in the removal of Rewards having met capacity. You are neither automatically enrolled nor are required to enroll in Movie Club—you will be enrolled only if you elect to do so. We will not be taken to have waived any of our rights even if we allow redemption of points or honor Rewards when not required. We may enter into joint marketing arrangements with third parties, such as movie studios.  If you consent to share your personally identifiable information, we will share your information with that joint marketer and the joint marketer may share your information with us.  There may be separate terms and conditions or a privacy policy for the joint marketing arrangement, which may be required if you wish to participate in the joint marketing arrangement (such as combining rewards programs). Tickets booked using a Credit or member discount cannot be purchased at a Kiosk. For example, but without limitation, we may add, delete or change participating Cinemark locations, time limits for collection, redemption or use of points or Rewards; redemption conditions or procedures; or the value of purchases required for particular Rewards. Tracking As described in the “Computer Information” section above, we use Google Analytics. Credits may not be partially used; the entire Credit is to be used on booking one ticket.  Tickets booked with a Credit are transferrable and may be used by anyone. The size of Rewards received upon redemption of points is not guaranteed (for example, if the Reward offered is a T-shirt, Cinemark does not guarantee the Member will receive their preferred T-shirt size).  Points will not be refunded based on sizing issues. Enrollment in Movie Club: THERE IS A FEE TO ENROLL IN MOVIE CLUB. Disputes shall be resolved by final and binding arbitration in accordance with the JAMS Inc. Comprehensive Arbitration Rules & Procedures then in effect. In addition, most Web browsers can automatically store cookies on your computer, but you can usually change your browser to prevent it. Because we link to social media sites, and from time to time may include third-party advertisements, other parties may collect your personally identifiable information about your online activities over time and across different web sites when you visit cinemark.com. In the rare situations when a show is cancelled, you will be entitled to a refund for the full purchase price of your tickets, including any service charges. If any provision of these Terms and Conditions is invalid or unenforceable, such provision shall not affect the validity and enforceability of the remaining Terms and Conditions. Take A Sneak Peak At The Movies Coming Out This Week (8/12) “Look for the helpers” – Celebrities helping out amid Texas storm; New Movie Releases This Weekend: February 19th – February 21st The arbitration shall take place in Dallas, Texas, in English or at the option of the party seeking relief, online, by telephone, online, or via written submissions alone, and be administered by JAMS.  The arbitral tribunal (“Tribunal”) shall be composed of one arbitrator, who shall be independent and impartial.  If the parties fail to agree on the arbitrator within twenty (20) calendar days after the initiation of an arbitration hereunder, JAMS shall appoint the arbitrator in accordance with the rules. No online fees or service fees are applied to transactions booked through an active Movie Club Account.  Cinemark reserves the right to require customers to present an alternate form of identification, such as a valid photo ID, while booking a ticket at the box office with their Movie Club Account, if they cannot present a valid User ID. If you use the Chrome browser, you may opt out using the Chrome browser extension link https://tools.google.com/dlpage/gaoptout/. Sharing Information with Third Parties Does cinemark.com share the information it collects with others? ALTHOUGH THE INFORMATION PROVIDED TO YOU ON THE SITE AND IN THE CINEMARK MOVIE REWARDS PROGRAM IS OBTAINED OR COMPILED FROM SOURCES WE BELIEVE TO BE RELIABLE, CINEMARK CANNOT AND DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS OR COMPLETENESS OF ANY INFORMATION OR DATA MADE AVAILABLE TO YOU FOR ANY PARTICULAR PURPOSE. However, tickets booked using the Credit may be exchanged for a new ticket. 3.3 Redemption of Points; Rewards: Rewards are offered on a first-come, first-served basis due to limited quantities.  In these situations please notify our guest services department at Contact Us and include the theatre, movie, showtime, email address and your confirmation number. The movie earns comparison with two classic works by David Lean, “Lawrence of Arabia” and “Doctor Zhivago”, in its ability to paint a strong human story on a very large canvas. Members may choose to opt out of the agreement to arbitrate by mailing a written opt out notice (“Notice”) to Cinemark. wherever prohibited by state law. Upon redemption of points for a digital download, the Member will be provided a code and a link to a third-party site. The Notice must be mailed to Cinemark Corporate Headquarters located at 3900 Dallas Parkway, Plano, Texas 75093 to the attention of the Legal Department. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, CINEMARK MAKES NO REPRESENTATION OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT OF THE SITE, THE CINEMARK MOVIE REWARDS PROGRAM, OR THE MATERIALS, INFORMATION, OR FUNCTIONS MADE ACCESSIBLE. Q: My theatre’s Discount Day has been on a different day than Tuesday in the past. All guests are eligible to receive the Discount Tuesdays ticket prices. If proper credit does not appear on your activity statement, you should contact us via the Site and then provide any requested documentation to verify your purchase. We may supplement the information we collect about you with outside records from third parties in order to provide you with information, services, or goods you have requested, to enhance our ability to serve you, and to tailor our content to you. Also, cinemark.com and Cinemark mobile app may provide combined, general statistics about our customers, sales, usage patterns, and related information to reputable third parties, but these statistics will include no personal identifying information. 5.2 Enrollment, Renewal, and Cancellation. Purchase is required for enrollment in Movie Club.  Movie Club Members must be enrolled in the Cinemark Movie Rewards Program (however, enrollment in Movie Fan does not require enrollment in Movie Club and there is no purchase required for enrollment as a Movie Fan member).  The Membership Fee may vary based on zip code and may or may not include applicable taxes.  The Membership Fee and terms of enrollment will not be changed during the course of the membership month.  However, Cinemark reserves the right to change the Membership Fee and terms of enrollment at the time of monthly renewal.  If the Membership Fee and terms of enrollment are changed, Cinemark will send an e-mail notification to Movie Club Members prior to renewal with instructions for termination of the Movie Club account (“Movie Club Account”). When you deal with us over the Internet, you consent to the formation of contractual relations through electronic communications. Members are responsible for emailing [email protected] to request points be added back for accidental redemption. Points will expire if not redeemed within a twelve-month period.  At the time of expiration, all points will be forfeited.  Membership is not terminated upon expiration and forfeiture of points, and the Member can continue to accrue points through his/her Account. What categories of information do we collect? In such a case, some or all of your points earned through Movie Fan may be forfeited and your Account closed, and we reserve the right to seek reimbursement from you for the cost of any Reward you received upon redemption of points that are subsequently deducted from your Account. Points may at times be redeemable for digital downloads. You need not enroll in Movie Club in order to use Movie Fan. She uses her great discovery, Nikki Reed, in the role of the beautiful Rosalie Hale. We reserve the right to withdraw without notice any linking permission. Cinemark makes no representation that content or materials in the Site or the Cinemark Movie Rewards Program are appropriate or available for use in other jurisdictions. For further information on privacy matters contact our guest services department at Contact Us. The following information is used for tracking purposes by us or by third parties:  email address, user ID, Device, ID, purchase history and interaction with our website or app. In addition, the following Terms and Conditions apply.  If there is a conflict between any terms in Sections 3 and 4 and this Section 5, the terms of this Section 5 shall control. In addition, we may keep track of which areas of cinemark.com or Cinemark mobile app you are visiting. The effective date of this notice and any revised or changed notice may be found on this page, on the upper left hand corner of the notice. Reported Q4 net sales were $1,295.3 million, a $151.1 million or 13.2% increase. If you purchase tickets on the Site with a registered account you can receive a refund at cinemark.com for the purchase price of the ticket (excluding any service charge) up to two hours prior to the start of the showtime. The cancellation will be effective from the billing cycle following the effective date of cancellation. The Membership Fee cannot be refunded.  All unused Credits remaining in the Movie Club Account expire six (6) months from the date of cancellation. The Cinemark Movie Rewards Program is operated by Cinemark.  As a member of the Cinemark Movie Rewards Program (“Member”), you are either a member of Movie Fan or Movie Club and are able to collect points and receive rewards and access other Member benefits (see below for details regarding enrollment in and the benefits, of each of Movie Fan and Movie Club. You further agree that it is critical that such goodwill be protected and enhanced and, toward this end, you shall not during the term of your membership in the Cinemark Movie Rewards Program or thereafter: (i) Attack the title or any rights of Cinemark in or to the copyrights, trademark, and other intellectual property in the Site or the Cinemark Movie Rewards Program;(ii) Do anything either by an act of omission or commission which might impair, violate or infringe the copyright, trademarks, and other intellectual property in the Site or the Cinemark Movie Rewards Program;(iii) Claim (adversely to Cinemark or anyone claiming rights through Cinemark) any right, title or interest in or to the copyright, trademarks, and other intellectual property in the Site or the Cinemark Movie Rewards Program;(iv) Misuse or harm the copyright, trademarks, and other intellectual property in the Site or Movie Rewards or bring the Site or the Cinemark Movie Rewards Program into disrepute;(v) For its benefit, directly or indirectly, register or apply for registration of Cinemark’s trademarks or any mark which is, in Cinemark’s reasonable opinion, the same as or confusingly similar to any of Cinemark’s trademarks; and/or(vi) For its benefit, directly or indirectly, register, maintain or apply for registration of a domain name which is, in Cinemark’s reasonable opinion, the same as, confusingly similar to or incorporates any of the Cinemark’s trademarks. These Terms and Conditions govern use of the Cinemark website, the Cinemark mobile app and the Cinemark Movie Rewards Program. The one-Reward limit applies regardless of the number of points in the Account at the time and immediately after points are redeemed for a given Reward. Upon closure, any rights to redeem points from that Account are lost. Points are not redeemable for cash. THE LAWS OF TEXAS WILL GOVERN THE CONTENT AND MATERIALS CONTAINED IN THE SITE AND the Cinemark Movie Rewards Program, WITHOUT GIVING EFFECT TO ANY PRINCIPLES OF CONFLICTS OF LAWS AND EXCLUDING THE UNITED NATIONS CONVENTION ON THE INTERNATIONAL SALE OF GOODS. Points that you accrue as a result of your transactions with the Site and participating Cinemark locations will be posted to your Account. Points will not be refunded once an item has been sent to the fulfillment center for processing. In order to qualify to accrue points, you must identify yourself as a Member by presenting your User ID or required information when dealing with the Site and participating Cinemark locations. Please note that not all tracking will stop even if you delete cookies. Cinemark will not use the address provided for any marketing purposes.Â. This procedure is the only mechanism by which you can opt out of the agreement to arbitrate. You may designate an authorized agent to make a request to exercise your rights on your behalf.  You and your authorized agent must be able to provide to Cinemark proof that the agent has been authorized to act on your behalf.  For your protection, we reserve the right to deny any request from an agent who does not submit proof that they have been authorized to act on your behalf.Â. You may elect to close your Account at any time by notifying our guest services department at Contact Us. How can I join?A: You can join Cinemark Movie Rewards online (Learn More) or at the theatre. Computer Information We log your current Internet address (this is usually a temporary address assigned by your Internet service provider when you log in), the type of operating system, the type of browser software and the type of mobile device being used. Enrollment in the Cinemark Movie Rewards Program: To enroll in the Cinemark Movie Rewards Program you must meet the terms for participation established by Cinemark. In addition to the disclosures described above, we may disclose personally identifiable information you provide to third parties if we are required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) complete a sales/reward transaction, such as providing your shipping information to our carrier; (b) enable third parties to assist us in operating, evaluating or improving cinemark.com and/or the Cinemark mobile app and/or our business; (c) comply with legal process; (d) enforce the Agreement; (e) respond to claims that any information you provide violates the rights of third parties; (f) protect the rights, property, or personal safety of Cinemark, its users and/or the public; or (g) in relation to the sale, assignment, transfer or acquisition of all or substantially all of Cinemark's assets or shares by a third party. Q: I’m not yet a member of Cinemark Movie Rewards. Membership entitles you to earn points only from those Cinemark locations in the United States participating in the Cinemark Movie Rewards Program. Cause limited portions of content on the site to be displayed or appear to be displayed on your own or certain third-party websites. Points may not be used towards the purchase of a Gift Card or alcohol. 4.3 Limitations of Liability: UNDER NO CIRCUMSTANCES SHALL CINEMARK HAVE ANY RESPONSIBILITY OR LIABILITY FOR ANY EXPENSE, LOSS, COST, INJURY, DAMAGE, DELAY, ACCIDENT OR ANY OTHER MATTER OR THING WHATSOEVER (COLLECTIVELY, "COSTS"), HOWEVER SUFFERED OR CAUSED (INCLUDING COMPENSATORY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR DAMAGES FOR LOSS OF INCOME OR PROFITS), DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATED TO (I) THE CINEMARK MOVIE REWARDS PROGRAM OR YOUR PARTICIPATION IN THE CINEMARK MOVIE REWARDS PROGRAM; (II) ANY FAILURE, DELAY OR DECISION BY US IN ADMINISTERING MOVIE REWARDS OR AMENDING THESE TERMS AND CONDITIONS OR THE BASIS ON WHICH YOU CAN REDEEM POINTS; (III) UNAUTHORIZED USE OF YOUR ACCOUNT OR USER ID; (IV) ANY PRODUCT, SERVICE, OFFER, REPRESENTATION, STATEMENT OR CLAIM ABOUT THE CINEMARK MOVIE REWARDS PROGRAM MADE BY A PARTICIPATING CINEMARK LOCATION OR ANY OF THEIR EMPLOYEES, OR ANY OTHER PERSON; (V) THE PURCHASE, REDEMPTION FOR OR USE OF ANY GOODS OR SERVICES OF PARTICIPATING CINEMARK LOCATIONS; OR (VI) YOUR USE OF, OR INABILITY TO USE, THE SITE OR THE MERCHANDISE. Nothing on the Site or the Movie Rewards Page shall be interpreted as granting, by implication, estoppel, or otherwise, any license or right to use any image, trademark, logo or service mark on the Site or the Movie Rewards Page. You acknowledge that neither Cinemark nor any third party will contact you to solicit your User ID, or password. However, they rarely upload a full-length movie. In addition to cookies, we also use at cinemark.com and Cinemark mobile app: Third parties may collect online information through pixel tags and cookies, which are used to create interest segments for marketing/advertising.   If you'd like to opt out of advertising cookies and trackers please visit http://optout.networkadvertising.org/?c=1. Rollover Credits continue to rollover and may be used indefinitely in an active Movie Club Account.  If a Movie Club Account is cancelled, all Rollover Credits expire six (6) months from the date of cancellation. We may use Device Identifier information for a variety of purposes, including enhancing or otherwise improving cinemark.com and the Cinemark mobile app and our products and services. Q: Are any movies excluded from Discount Tuesdays pricing?A: Movies releasing on Tuesdays and special engagement films and events are excluded from Discount Tuesdays.Q: What movie formats are eligible for Discount Tuesdays pricing?A: All formats are eligible for Discount Tuesdays pricing. Movie Club Members may cancel membership at any time through the profile management page. You agree that, unless you have first notified us immediately of any such breach, we should assume that any instruction transmitted using your User ID and password is yours and has been authorized by you, and we will have no obligation to inquire into the propriety of such instruction. Unless you opt-out, we may sell your personal information to third parties for their marketing purposes. The movie, based on the Stephenie Meyer novel, was directed by Catherine Hardwicke. When you enroll in Movie Club you will receive a monthly credit redeemable for one (1) regular 2D movie ticket at participating Cinemark theatres (and except in certain Cinemark theatres where an upcharge may be added) and will be able to access members-only pricing on tickets and concessions. We may occasionally wish to notify you about important changes to cinemark.com, new services, and special offers we think you might find valuable. Cinemark Corporate Office: Cinemark USA, Inc. 3900 Dallas Parkway Plano, TX 75093-7865 Telephone: 1-800-246-3627, Privacy Policy Effective December 16, 2020, Personal information provided to us at cinemark.com and Cinemark mobile app prior to the Effective Date is governed by our previous policy. Q: How do I receive Discount Tuesdays ticket prices?A: All Cinemark guests can receive Discount Tuesdays ticket pricing by purchasing tickets online or at the theatre box office. Whatever you decide about cookies and/or the convenience features we offer, you will always be able to browse and order from cinemark.com and Cinemark mobile app. Members earn 1 point for every dollar spent prior to applicable sales tax.  A Member may be able to redeem accrued points for benefits which may include, among other things, tickets, upgrades, discounts, coupons, special offers, screenings, digital downloads and other Member-only benefits (“Reward(s)”). 4.9 Passwords: When this Agreement has been accepted and agreed to by you, the password that you create will soon be activated and enable you to access your Account. In these situations, the studios and not Cinemark control the nature, amount, and timing of the Rewards. Our website and mobile app automatically records usage information that we analyze statistically to track operational problems, to prevent fraud and to improve the effectiveness, security and integrity of the website and mobile app. Elliot Page stars as the title character, an independent-minded teenager confronting an unplanned pregnancy and the subsequent events that put pressures of adult life onto her. Use of such links is subject to the provisions of the "Links" section below. We will respond to your access, delete or opt-out of sale request within 45 days of your confirmation of your request via the verification e-mail.  We reserve the right to deny your request if we cannot verify your identify.  Where we deny your request in whole or in part, we will endeavor to inform you of the denial, provide an explanation of our actions, and provide the reasons for the denial. If you would like additional information about online tracking and various opt-out mechanisms, please see http://optout.networkadvertising.org/?c=1. Blackout dates may apply. 5.3 Use of Credits. Movie Club Members will receive one (1) Credit valid for one (1) regular 2D movie ticket during each month of membership.  Except in certain theatres where an upcharge may be added, each Credit may be redeemed for one (1) regular 2D movie ticket or the Membership Fee paid for the Credit, whichever is higher.  The Credit can be used to book tickets at any participating Cinemark theatre.  Credits may be redeemed only for regular 2D tickets; upcharges will apply for any non-2D or premium format tickets.Â. Except as provided in these Terms and Conditions, you are strictly prohibited from modifying, copying, transmitting, distributing displaying, performing, reproducing, publishing, licensing, framing, creating derivative works from, transferring or otherwise using in any other way for commercial or public purposes, in whole or in part, any information, text graphics, images, video clips, directors, databases, listing or software obtained from the Site or the Movie Rewards Page without the prior written consent of Cinemark. For showtimes on Tuesdays, all Cinemark guests are invited to enjoy a special discount* off our regular weekday ticket prices. Information published on the Site or the Cinemark Movie Rewards Program may contain references or cross-references to goods or services that are not available in your state or country. You will not permit any use of the Site or the Cinemark Movie Rewards Program that would damage, interfere with or unreasonably overload the Site and/or the Cinemark Movie Rewards Program. If you become aware of any breach of security through your Account, you must immediately change your password and notify us of such breach. Our app functionality uses your name, email address, phone number, location, user ID, Device ID, payment information, purchase history and your interaction with our app.  We link the information collected from the app (excluding location and diagnostic information) to your identity. The Notice must be postmarked no later than thirty (30) days after the date you accept these Terms and Conditions for the first time. Any changes will be effective only after the effective date of the change and will not affect any dispute arising prior to the effective date of the change.   If: we may, without affecting our other rights, terminate your enrollment and/or cancel your points and disclose only appropriate information requested by proper authorities. We may, in our sole discretion, at any time and without prior notice: (i) Discontinue transmitting all or any part of the Content (as defined below) related to the Cinemark Movie Rewards Program;(ii) Change, discontinue or limit access to the Cinemark Movie Rewards Program or any functionality, feature or other component of the Cinemark Movie Rewards Program; or(iii) Suspend or terminate your use of or access to your Account, upon giving you notice of such suspension or termination, if we reasonably believe you have breached these Terms and Conditions. Points will normally be posted to your Account within twenty-four (24) hours from the time of your purchase from the Site or participating Cinemark location, but we do not assume any liability for a failure to do so in a timely manner. CINEMARK WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT COULD RESULT FROM INTERCEPTION BY THIRD PARTIES OF ANY INFORMATION OR SERVICES MADE AVAILABLE TO YOU VIA THE SITE OR THE CINEMARK MOVIE REWARDS PROGRAM. Nevada Residents For Nevada residents, you may opt out at any time from the sale of your information to third parties by submitting a verified request to us at cinemark.com/my-personal-information directing us that we do not sell to third parties any of your information that we have collected or will collect about you.  The effect of your opt-out will be to prevent us from selling your information to third parties in exchange for financial consideration.  Your opt-out will NOT affect the information we collect about you or use for Cinemark’s own purposes.
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