theYear=now.getYear() How can I find a tax … How to writer a latter for rent house received the advance. I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. for human? I think Turbo Tax got the short end on this one. SBTPG did not contact me at all. https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions, https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved. TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Sorry you're having trouble, but you're preaching to the choir here. Earn up to $28 dollars per customer with a Refund Transfer. And when you use the taxpayer tool at the SBTPG website to look up your refund, when you enter your info, does it say how much they received from the IRS? If you are in California, then you also get additional benefits with the "pay out of the refund" option. where did the other 45.00 go? I am sure you have lost a number of customers for this. Waiting is frustrating—refunds are taking longer in many cases. Unfortunately, there was nothing indicating that it would be a timely deposit into our account or that they fully vetted their partners on their ability to offer the same level of service Turbo Tax has provided throughout the years. reply by email or better yet call me or give me a number to call. Turbo Tax really is an excellent product and I am really surprised. Please advise. However, various websites with refund calendars for the 2021 tax season (2020 tax year) have been updated with 2021 direct … BTW, this is a public Internet forum. TeleTax (800) 829-4477. TPG … To check on regular tax refund status via automated phone, call 800-829-1954. If you want to remove anything else, such as your name, you can edit your question by clicking the 3-dot icon just to the right of your question title, then choosing Edit. To the leadership of turbo tax, you can blame it on your second party vender. Learn More. (This line has no information on Economic Impact Payments.). Turbo Tax guarantee promises were kept by Turbo Tax. But we can tell you some things to check. Step 5 Once you have enrolled you will see the status of your enrollment including details about the program you have enrolled in. Where can I get more information about my Green Dot Prepaid Visa Card? Earn more with Netspend Visa Prepaid Cards. I don't know if it's a State or a Federal tax issue. I figured it out from the deposit into my account and several other sources. ERO Enrollment Status. If so, only the Federal refund goes through SBTPG. vpn_key. SBTPG already deposited some of the money, so why are they holding the remainder up now? The third-party company in the description suggests that is a Federal refund if you indeed chose to pay product fees out of your Federal refund. How can I find a tax professional that offers Fast Cash ADVANCE? (This line has no information on Economic Impact Payments. I will make sure pay everything in advance to avoid SBTPG. Check Status chevron_right. The total refund was about 1600.00 . what was this deposit for? it isn`t yet. We designed Auto Collect for the handful that don't receive funding. I have a similar issue. theYear=theYear+1900 The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**. TAX PRODUCTS PE1 TYPE: SBTPG LLC DATA: BTSN CO: ... TAX PRODUCTS PE1 TYPE: SBTPG LLC DATA: BTSN CO: TAX PRODUCTS PE1. There is also a $40 service charge for the totally optional service. I have life lock and I have a clean SSI  according to them. To login to the TPG website to view information about the status of your Refund Transfer visit Taxpayer.sbtpg.com. Or had you already received your Federal refund? How to login to the TPG website; I Can't find my account; General Contact Information ★ Contact Information; Products Fast Cash Advance. UltimateTax helps you make a meaningful difference for clients and file returns fast. Turbo tax has been a great product that I have used for over 20 years without any reservation for my personal and business taxes. It has been a failure on their part. The total refund was about 1600.00 . It has been over 2 months. I suspect you used Online Deluxe. No telling who might try to contact you and spam/scam you. Many refunds are taking longer during the pandemic. Really--are you blaming TurboTax for the pandemic that caused the IRS to become backlogged? $1600 to SBTPG? You said "bank checking account" above. Prepare 1040, 1041, 1065, 1120, 1120s and 990. More Phone Numbers… Visit the Contacts Page for more. What's the status of my 2020 refund? Available for taxpayers that select a Refund Transfer and direct deposit disbursement. I am not sure how much time will I be spent trying to get this money, but if I choose to use Turbo tax next year, I will make sure pay everything in advance to avoid SBTPG. Have questions about a refund from 2019 or earlier? Accounts Receivable Products. For your privacy and security, please do not post personal info in this public forum. what time of day do they make deposits? if (theYear < 1900) I would hope that those responsible for setting up these these financial arrangements are made aware of the additional work and the poor customer service we have experienced. So that adds up to $120  (or $125 if you are in California.). See this FAQ for what is included in California: FAQ:  What is the Premium Services bundle? IRS and it matches turbo tax refund info. The truth is that it was a failure of leadership to choose such a poorly vetted party to do business with. Talk To a Live Person (800) 829-0582 Ext. why is my refund 125.00 short from the 1973.00 I was to get? I am sure you have lost a number of customers for this. However, you only mentioned that you were waiting on your state refund. I looked on SBTPG website and it indicated that it was probably due incorrect information or unusual activity on my SSI number. **Disclaimer: Every effort has been made to offer the most correct information possible. If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. It is not possible for TurboTax to speed up the IRS for you. If not, I've provided a link below. I have life lock and I have a clean SSI  according to them. I wish I would have just paid outright for all of it upfront instead of choosing the option to take the payment out of my refund. Here's how it works Let us do the work for you. The extra fee is for that optional "pay out of refund" option. The funds were sent to SBTPG and 481.76 of the total was deposited into my account. Earn up to $15 revenue share per each Refund Transfer funded. The funds were sent to SBTPG and 481.76 of the total was deposited into my account. Once your federal return has been accepted by the IRS, only the IRS has any control. 0 2 36,514 Reply. It also shows their business hours. You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. Check Refund Status IRS Phone Numbers. What did you mean by the term "total refund" above? Have you talked to a SBTPG customer support agent by phone? View solution in original post. Tax Help Line (800) 829-1040 . It has been over 2 months. I figured it out from the deposit into my account and several other sources. What information is incorrect? 126 Replies VolvoGirl. Learn More. You will be asked to provide 3 pieces of information to login to your account. I think Turbo Tax got the short end on this one. document.write(theYear) But based on a fee of $125 we can take a guess at what you might have used. You requested to have the TurboTax account fees paid from the federal tax refund. They obviously have my routing number for my bank account and have already deposited some. Dc sys dist … if your refund is $509.76 you would enter 510) person. Even when they are closed, you may be able to get automated info, or you can log in as above. It was shown on several screens and you had to agree to it. That was where the issue lies. Here's one. Where to cash a TPG-issued check ; Account. Step 6 TPG will notify you upon approval. These are not normal times. I'm waiting for my State tax refund of $635.00 and I see the title above for $875.01 deposit to my Bank checking account. TPG - Taxpayer   |   A Green Dot Company NMLS ID 914924 | Technology Privacy Statement. A state refund comes directly from the state tax agency. The Primary Taxpayer's Social Security Number (SSN) The refund amount in whole dollar amounts (Ex. SBTPG did not contact me at all. SBTPG has a phone contact page at the following link. ), https://turbotax.intuit.com/tax-tools/efile-status-lookup/. If not, you need to provide some info. Did you have both Federal and state refunds? now = new Date This is a user community forum, not a direct route to TurboTax Support. When taxpayers pay with their refund it's an easy way to get paid. Did you choose to pay any TurboTax product fees out of your Federal refund? I will not be using TurboTax again. And is your Federal refund on your  Federal return Form 1040, Line 21a approx. Once your federal return has been accepted by the IRS, You need your filing status, your Social Security number and the exact amount. I am sure you have lost a number of customers for this. Learn More. The Direct Pay program is designed for the tax office that does not offer … TurboTax does not receive any updates from the IRS. preACK Easy Advance. If I have to pay a fee Iwill never use turbo tax again . They are short staffed; and they are processing millions of tax returns at the same time that they have been burdened with the task of processing millions of stimulus checks. https://ttlc.intuit.com/community/choosing-a-product/help/what-is-the-premium-services-bundle/01/255... Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tax Year 2019-2020 Federal Tax Software. What information is incorrect? Save time by using TPG to automatically collect your tax preparation fees from these clients. This is mainly a user community forum, so TurboTax folks will not see your posting. How long does it take to get my refund? I did get an email a month and a half again stating it will be deposited soon. They obviously have my routing number for my bank account and have already deposited some. last time I use turbo tax. Your ONLY source of information about your refund now is the IRS. Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. Approved customers will receive EA funds starting January 3rd. I would hope that those responsible for setting up these these financial arrangements are made aware of the additional work and the poor customer service we have experienced. vetted party to do business with. 652. I have used that payment option before without any issues. Tax Products Group – cisc.sbtpg.com • Pre-ack refund advance • Refund loan • Walmart MoneyCard • Walmart Direct2Cash. The official IRS tax refund cycle chart has been eliminated and replaced with an IRS Information Guidelines for the Tax Preparation Community publication and the IRS says the best way to check the status of your refund is using the Where’s My Refund tool. Refund Transfer. why dont u reply to my message? I looked on SBTPG website and it indicated that it was probably due incorrect information or unusual activity on my SSI number. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. To check on regular tax refund status via automated phone, call, . Our Lingo. I filed my refund in April with TurboTax and still haven't recieved it. What is that for or what line item was adjusted if any. You mentioned the IRS. Please note that free marketing materials from TPG are only available with the TPG Standard Refund Transfer program. $1600? DDD: Direct Deposit Date: BOA: Bank of America: DCN: Declaration Control Number: DD: … Can other government debt be collected from my refund. That description you posted looks like a deposit from the intermediary company (SBTPG) that first receives your funds from the IRS, then subtracts the TurboTax fees, then sends the rest to your bank account (or card.) EPS Direct Pay New for 2020, the EPS Direct Pay program is a simple and streamlined way to collect tax preparation fees from a taxpayer’s refund. In California, the fee is $45 (where it is bundled as Premium Services).. Refund Hotline (800) 829-1954. Did you talk to an IRS agent, and they confirmed that the IRS did not reduce your refund, and that they sent approx. Premier investment & rental property taxes. I checked with the IRS and it matches turbo tax refund info. I think Turbo Tax … How to check my refund status with IRS; Common reasons for delays; See all 8 articles Checks. I am not sure how much time will I be spent trying to get this money, but if I choose to use Turbo tax next year, I will make sure pay everything in advance to avoid SBTPG. SBTPG already deposited some of the money, so why are they holding the remainder up now? Once … © press 1 for English, then 0, 0 again. That payment method also has an additional $40 service fee ($45 for California filers) and possible sales tax. … Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. You didn't say anything about your Federal refund. You can also logon to our website to check your enrollment status. Mark as New; Bookmark; Subscribe; … Optional:  Pay fees out of Federal refund:   Additional service fee of $40 or $45, depending on whether it's California or not. I would hope that those responsible for setting up these these financial arrangements are made aware of the additional work and the poor customer service we have experienced. It looks like the forum privacy filter redacted your email address above for your privacy/security. source: Yesterday i have received rs.125 from bank, ... My wmr says my refund was scheduled to be direct deposit today, but when i check sbtpg there has still been no deposit...when shall i be able to see i ; The irs says my direct deposit would be there today. Turbo Tax executives have failed in setting up this arrangement. I was told that is what to get. Waiting is frustrating—refunds are taking longer in many cases. How does it work if I get Fast Cash Advance on a Green Dot Prepaid Visa® Card? Level 15 ‎June 1, 2019 10:59 AM. I again used Turbo Tax to do my 2019 taxes. That service fee is avoided if one chooses to pay upfront by credit/debit card.
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